Frequently Asked Questions

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Doodie Deeds is a dog waste removal (Pooper Scooper) company that will thoroughly clean your yard free of dog waste. (Please Note: we do not haul the waste away.  We will double bag it and place it in your trash can or a designated area of your choosing)

• No one likes to step in dog poop and spread it into homes, cars and businesses

• Your dog doesn't like to step in dog poop and drag it into the house either.
  
• You are too busy & don't have time.
  
• Families with several dogs who need help regularly keeping the back yard clean from dog poop.
  
• You like to use your lawn.
  
• Those with physical limitations which make it difficult or impossible to clean up after their pets.
  
• Dog poop contains bacteria and parasites that can be transmitted via dog poop and cause serious health hazards to you and your dog.
  
• Dog waste can cause odors, flies and can damage your lawn.

Most of our customers prefer our pooper scooper service once or twice a week. 

 No, we can start and stop your service anytime with a phone call or email. 

Doodie Deeds is a pre-paid service. Monthly customers will be invoiced on the 11th of each month. Payment must be received on the 26th of each month to continue service. Payment for one-time customers must be rendered on the day of service in the form of a check or cash.  We accept Cash or ACH, Debit and Major Credits Card. 

Yes, there may be an extra charge for the first pooper scooper service if there has been a lot of accumulation of waste over time. This will be determined during the consultation. 

Yes!  There is a slightly higher charge for very large yards over the typical 1/4 acre size yard. 

Doodie Deeds cannot service your yard thoroughly with heavy leaves, high grass, rocky areas or debris. We will do the best we can under these circumstances.  If scooping becomes too difficult, service will be placed on hold until the yard is maintained.  Your monthly rate will remain the same since your dog will still be using the yard. 

Absolutely! We love dogs!  If your dog is not good with strangers, or if your dog will not allow us to clean the yard, then we ask that you restrain or confine your dog. We do not want to take unnecessary risks with your dog or our employees. 

Yes, we do not climb or jump over fences.  Doodie Deeds must have unlimited access to the area to be serviced. If you have a lock on your gate, you must provide us with a key or lock combination so that we can service your yard. If your gate is locked when we arrive you will be charged for the service call that could not be completed. We will text you explaining the reason for the non-serviceable visit. Doodie Deeds will make sure your gate is locked when we leave. 

Yes, in order to prevent the spread of infectious canine viruses, we sanitize all equipment before and after each visit with Bleach. 

Collected dog waste is doubled bagged and disposed of in your trash. 

 Yes we work year round. 

We'll work in most weather, but anything out of our control, like very heavy rain, lightning, flooding, freezing temperatures, ice, snow (As little as 1 inch of recent snowfall can impair our ability to locate waste) or any other severe weather may stop us.  If we are unable to scoop,
we will return on your next scheduled service day. Your monthly rate will remain the same since we will be collecting double the amount of waste on the next scheduled visit.

If the dog will be gone from the yard for a week or two, or for some other reason you want us to skip your yard, we can hold service and you will not be charged for those days. However, please note that if your dog is still continuing to use the yard; while service is on hold, rates remain the same and there may be an additional charge on your next visit due to the additional accumulation of waste. 

 We do not work the following Holidays / Days:

• New Year's Eve & New Year's Day

• Memorial Day
  
• Independence Day
  
• Labor Day
  
• Thanksgiving & Day After Thanksgiving
  
• Christmas Eve & Christmas Day
  
• Saturday & Sunday

Service returns to your regular service day the following week.  Your monthly rate will remain the same since we will be collecting double the amount of waste on the next scheduled visit.  Please note that the week of Christmas and New Year's we do our best to move yards up one of those two weeks so that no one is skipped two weeks in a row. 

You are only billed for 51 weeks so that we can take one week of vacation per year.

• Doodie Deeds cannot pick up common trash or dead animals.
  
• Doodie Deeds cannot extend credit on payments. 
  
• Doodie Deeds will not enter ANY HOME to clean up dog waste.
  
• Credits cannot be applied due to situations beyond our control.

• We cannot work around grass cutters schedule.  Please understand we work 51 weeks out of the year, which is a set schedule, so we are not able to change your service day.

Doodie Deeds takes pride in making sure you are completely satisfied with the work we perform, so if there is ever a time when you are not satisfied please let us know and we will re-turn that day or the next day to make it right.

Thank you very much for allowing us to take care of the "Doodie Deed" of pet ownership. 

Doodie Deeds believes in rewarding our customers who refer our company.  You will receive 1 free visit for each paid referral you send to Doodie Deeds. ​ (Max Value $20)